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云南省口腔医疗服务能力调查
邹新春1,2,3
1.(1)昆明医科大学附属口腔医院医务部,云南 昆明 650100;2.2)清华大学医院管理研究院,广东 深圳 518055;3.3)昆明医科大学人文学院,云南 昆明 650500)
摘要:
[摘要]目的 了解云南省口腔医疗服务能力及状况,包括云南省口腔医疗机构的分布、口腔卫生人力资源分布状况、人均门诊费用、患者就诊率等情况.方法 采用问卷调查的方式,对云南省口腔医疗机构进行调查研究.结果 云南省2011年有口腔医疗机构1 045家,其中公立机构416家.昆明市口腔医疗机构305家,每千平方米口腔机构为14.2,口腔卫生人力指数为15,患者就诊率为14.19%,口腔疾病支出为139.9元/人,以上指标昆明市均居各州市首位.结论 云南省口腔医疗资源分布严重不均,口腔医疗服务能力参差不齐,需建立完善的口腔疾病诊疗质量控制体系,培养专科护士缓解口腔医疗资源紧张现状,大力推行四手操作,有效提高医疗服务质量.
关键词:  [关键词]口腔医疗服务  口腔机构  服务能力
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基金项目:[基金项目]国家社科基金西部资助项目( 13XGL021)
Survey of Dental Service Ability in Yunnan Province
ZOU Xin-chun1,2,3
1.(1)Dept. of Medical Administration,The Affiliated Stomatology Hospital of Kunming Medical University, Kunming Yunnnan 650100;2.2)Institute of Hospital Management,Tsinghua University,Shenzhen Guangzhou 518055;3.3)School of Humanities,Kunming Medical University,Kunming Yunnan 650500,China)
Abstract:
[Abstract]Objective To investigate the ability of dental service in Yunnan province by analyzing the distribution of oral medical institutions, the distribution of oraloral medical staffs, the per capita outpatient costs, and the rate of visiting the doctor. Methods A general survey on oral medical institutions was finished by using questionnaires.Results There were 1045 dental institutions,416 of them were public dental institutions. 305 were in Kunming. 305 dental institutions were in Kunming,the number of dental institutions per square kilometer was 14.2, the dental manpower index was15,the rate of visiting the doctor was 14.19%, per capita outpatient costs were 139.9 Yuan, and the above indexes were ranked first in Kunming.Conclusions In Yunnan province, oral health resources distribution were imbalanced. Dental service ability was uneven, perfect oral disease diagnosis and treatment quality control systems needs to be established,including cultivating specialized nurses relieve the tense situation of oral health care resources,and implenting the four hand operation,so as to effectively improve the quality of medical services.
Key words:  [Key words]Dental service  Oral medical institutions  Service ability